Note: linked-in didn’t give me any more than this so I’m not sure which article this was referencing now.
This is well written and entertaining. But the author has focused on symptoms and missed the fundamental problem which is that half of what gets said in this business is BS from posers. And the people that know it is BS just chuckle and let it pass and the people that don’t know it is BS are managers and choosing where money goes. Jargon is vital for communicating with each other, but it should never be used with the muggles. Don’t say “Windows SLA depends on regular antivirus, antimalware, and other updates and checks by an APLUS technician.” Instead say, “Using Windows for real work requires a full-time mechanic.” Everybody can understand that and decide accordingly.